Privacy policy
Last Updated: Mon, August 21st 2023
At Palakkal Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.
Information We Collect
We may collect various types of personal information when you use our services, including but not limited to:
- 1. Contact Information: This includes your name, email address, phone number, and postal address.
- 2. Payment Information: When you make a purchase, we may collect payment details such as credit card information and billing address.
- 3. Usage Data: We collect information about how you use our website and services, including your IP address, device type, browser type, pages visited, and actions taken.
- 4. Communication Data: When you contact us, we may store the content of your communication to address your inquiries, feedback, or complaints.
- 5. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activities on our website and improve your user experience.
How We Use Your Information
We use the collected information for various purposes, including:
- 1. Providing Services: To fulfill orders, process payments, and deliver products.
- 2. Customer Support: To respond to your inquiries, provide assistance, and address issues.
- 3. Improving Our Services: To analyze user behavior, gather feedback, and enhance our products and website.
- 4. Marketing and Communication: To send you promotional materials, newsletters, and updates about our products and services.
- 5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Media & cookies
- If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract all location data from images on the website.
1. If you leave a comment on our website, you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and will be deleted when you close your browser.
2. When you log in, we will also set some cookies to save your login information and the choices displayed on your screen. The login cookie lasts for two days and the screen preference cookie lasts for one year. If you select “Remember me”, your login information will last for two weeks. If you log out of your account, the login cookie will be deleted.
3. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and only indicates the publication identifier of the article you have just edited. It expires in 1 day.
Data Security
We take data security seriously and implement reasonable measures to safeguard your information. However, please be aware that no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Sharing
We may share your information with third parties in the following cases:
- 1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services and maintaining our website.
- 2. Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal processes, or protect our rights, privacy, safety, or property.
Embedded content from other websites
Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if a visitor had visited another website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Choices
You have the right to access, correct, or delete your personal information that we hold. You can also opt out of receiving marketing communications by following the instructions provided in our emails. Please note that even if you opt out of marketing emails, we may still send you important transactional messages.
Retention & rights on your data
If you leave a comment, the comment and its metadata will be retained indefinitely. This allows us to automatically recognize and approve all subsequent comments instead of keeping them in a moderation queue.
For users who register on our website, we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit this information. If you have an account on this website or have left comments, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include data that we are obligated to keep for administrative, legal or security purposes.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website with a revised “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@palakkalgroup.com or chat with us on WhatsApp at +971 55 176 7035
By using our services or interacting with our website, you agree to the terms outlined in this Privacy Policy.